Fees are calculated by Jamaica Customs. For more information contact them at 948-9734 or visit www.jacustoms.gov.jm

The cost will depend on the weight of the parcel and the country of destination. Please see rate sheet on at https://jp.klicknshipexpress.com/postage-rates

Yes. There is a next day mail delivery service called Zip Mail. 

Compensation and the level of compensation is dependent on the outcome of an investigation which would be carried out once you file a written complaint to us.

The name of the Post Office you are to collect your item from can be found at the date stamped on the notice.

Only some Post Offices are opened on Saturdays. These are Greater Portmore P.O., Half-Way-Tree, Constant Spring P.O. and Liguanea P.O. Opening Hours are 9am – 1pm

Yes you can. You would have to contact Jamaica Customs at 948-9734 or visit the Jamaica Customs Branch at the Norman Manley International Airport.

No. Do not seal your packages being sent by EMS. The contents will have to be checked and verified at the Post office counter before it can be accepted and sealed.

A passport can only be send to the British High Counsel. Other countries NO.

Yes. However, a prescription should accompany the medication. The prescription item will be examined by Ministry of Health officials before it is cleared to be delivered to the recipient.

Most services Yes! Fast Track, EMS, Klick ‘N’ Ship, Zip Mail, and Parcels. Registered Mail offers limited tracking

If a 5kg weight limit is exceeded, Yes a certificate is needed. 

Yes, customers are required to complete declaration forms.

Yes, a valid government issued identification (ID) (eg. Driver’s Licence, Passport) and tax registration number (TRN)

Yes. The individual should have a letter of authorization.